Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer North American wide free shipping for order overs $250 unless the order exceeds the weight of 40 lbs. However, some items are excluded from free shipping. The following items are always subject to shipping charges:
- Tattoo Bed
Please note that the shipping cost for these items will be calculated at checkout.
Free Shipping Policy
Canada:
- If you are located in the GTA, Newmarket, Whitby, Oshawa, or Montreal, you can choose Local Delivery:
- For orders over $250 in the GTA: Same-day delivery is available if orders are placed before 12 pm.
- Next-day delivery for orders in Newmarket, Whitby, Oshawa, and Montreal.
- You also have the Standard option: This is also free for orders over $250, where we select the best carrier to deliver your order promptly and reliably.
For paid options, you may choose any shipping carrier and delivery type at checkout.
USA:
- Free shipping is also available on orders over $250 CAD (approximately $180 USD). You may select:
- Standard International: This is a free shipping type where we choose the carrier and delivery type that will ensure your order arrives quickly and reliably.
- Paid options are available if you prefer other shipping methods.
Worldwide:
- We do not offer free shipping. You can choose your preferred shipping method at checkout.
In-store pickup
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@mapletattoosupply.com with your name and order number, and we will look into it for you.